Returns & Delivery

SHIPPING AND DELIVERY

Your Foyre pieces are dispatched from Queensland, Australia, and are sent within one business day of purchase. We take care to ensure each parcel is wrapped with intention, ready to find its place with you.

Enjoy free express shipping on Australian orders over $250, automatically applied at checkout.

Estimated delivery times from dispatch

Domestic

Australia, Express Shipping: 1 to 3 business days
Australia, Standard Shipping: 4 to 7 business days

International

International shipping via DHL Express: 3–5 business days

International Standard shipping: 7–18 business days

Duties and Taxes

For orders shipped to the United States, all import duties and taxes are covered by us. For international orders outside of Australia, any applicable customs duties or import taxes are the responsibility of the customer.

Once an order has been collected by our delivery partners, we are unable to take responsibility for postal or courier delays, and we cannot be held liable for parcels after they have been marked as delivered.

Please note: If a parcel is returned to us due to unpaid duties, refused delivery, failure to collect or reschedule, or an incorrect address provided, a refund cannot be issued. In these cases, any costs associated with re-shipping will be the responsibility of the customer.

RETURNS AND EXCHANGE POLICY

We want you to feel a sense of ease in every Foyre piece. If something does not feel quite right, you are welcome to return your item within 14 days of receiving your order and receive a full refund. We offer store credits valid for up to 2 years so you can take your time finding the piece that truly feels like you.

Items must be returned in original condition, with all tags attached and packaged as they arrived. Postage costs for returns or exchanges are the responsibility of the customer. Returns are sent back to Queensland, Australia.

To initiate a return, email hello@foyre.com.au

We are a small, thoughtful team and do our best to reply as soon as possible. Thank you for your patience and for welcoming Foyre into your world x